Privacy Policy
We Respect Your Privacy
When you play on Rummy 334, you trust us with some of your personal details. We take that trust seriously. This page explains what information we collect from you, why we need it, and how we keep it safe. We have written this in plain English so it is easy for anyone to understand.
1. What Information We Collect
We only ask for details that are actually needed to run your account and send your winnings:
- When you sign up: Your mobile phone number so we can send an OTP code to make sure it's really you.
- When you do KYC: Your full name, date of birth, and photos of your government ID (Aadhaar or Voter ID) and PAN card. This is required by Indian law so players can withdraw cash.
- For withdrawals: Your bank account number, IFSC code, or UPI ID (like Google Pay, PhonePe, or Paytm) so we can send your winnings to the right place.
- Technical details: Your phone model, internet IP address, and general location. We only check your location to make sure you are not playing cash games from a state where cash rummy is banned (like Assam, Odisha, or Telangana).
2. How We Use Your Information
- To create your account and let you play games.
- To add money to your wallet when you deposit and send your cash out when you withdraw.
- To follow Indian tax laws and give you official TDS tax receipts.
- To check for cheaters, computer bots, or people trying to make multiple accounts.
- To help you out whenever you email our support team with a question.
3. We NEVER Sell Your Personal Information
We do not sell, rent, or trade your phone number, name, or any of your personal details to advertisers, telemarketers, or spam companies.
The only partners who ever see your payment info are trusted banks and RBI-authorized payment gateways (like UPI) so they can process your deposits and cashouts.
4. How We Protect Your Data
We use strong internet encryption (SSL) to keep your information secure. That means whenever you type in your phone number, password, or bank details, the information is locked up tight so hackers cannot read it.
We store all data on protected servers in India with strict password controls.
5. Your Rights Over Your Data
- You can check what information we have on file for you.
- You can ask us to update your details if anything is wrong or out of date.
- You can ask us to close your account and delete your profile at any time.
6. How to Contact Us About Privacy
If you have any questions, concerns, or requests regarding your personal information, you can email our Privacy and Grievance Officer:
Email: support@rummy334.in.net
We will gladly help you and will answer your request within 24 hours.